This privacy notice explains how Kolkata Explorer handles personal data when you use our website, ask about our architecture and photo walks, or make a booking request. It is written for general use and reflects the way we operate our site and services in India.
We may collect your name, email address, phone number if you provide it, inquiry message, tour date and group details, and any accessibility or dietary information you choose to share. We also process limited technical data such as server request metadata and browser or device information for site operation and security.
We receive data when you submit a contact form, send an email, call us, or make a booking request. We also collect technical information from your browser and device through normal website operation and security logs.
Our cookies are limited to essential site operation and remembering privacy preferences. We do not confirm the use of analytics or marketing cookies on this site.
You can control cookies through your browser settings and, where available, by adjusting privacy preferences on the site. If you block essential cookies, some parts of the site may not function as expected.
We use your information to respond to inquiries, confirm routes and booking details, manage payment-related administration, check practical requirements such as timing or weather, and provide location recommendations after a tour. We also use limited technical data to keep the site secure and deliver it properly.
We may share data with trusted service providers that help us operate the website, deliver messages, support technical functions, or process payments. These parties are expected to use the data only for the services they provide to us and to keep it confidential.
We may share personal data with public authorities, regulators, or other parties when required by law, court order, or a lawful request. We may also disclose data to protect our rights, users, or the security of the website.
You may ask to access, correct, or delete personal data we hold about you, and you may object to or limit certain processing where the law allows it. If you want to exercise a right, we may need to confirm your identity before acting on the request.
To make a privacy request, use one of the contact methods listed in this notice and describe what you want us to do. We will review the request, verify it where needed, and respond within a reasonable period under applicable law.
Inquiry and booking records are kept for a practical period so we can manage the service, handle follow-up questions, and meet legal or accounting needs. When data is no longer needed, we delete it or anonymize it where that is appropriate.
If we make material changes, we will update this page and may use reasonable notice methods where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
